Contact Support

Need assistance? Our dedicated support specialists are ready to help. Please contact the appropriate department below to ensure your inquiry reaches the right team as quickly as possible.

At NezzAI, we’re committed to delivering world-class AI solutions backed by responsive, professional customer support. Whether you’re an individual, startup, SME, or enterprise, our specialists are here to help you maximize the value of your NezzAI platform.

Your Success Is Our Success! Thank you for choosing NezzAI. We look forward to assisting you.

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Support Department	How We Can Help	Email
🤖 AI Solutions Support	AI Chat. AI Agents. AI Automation. AI Image Generation. AI Video Generation. AI Voice, AI Translation. AI Workflows. AI Business Solutions. And more, visit: Infinite AI Solutions	solutions@nezzai.com
⚙️ Add-On Requests & Custom Development	Custom AI features. Workflow automation. API integration, CRM integration. ERP integration. White-label platforms. Dashboards. Bespoke AI solutions. Website logo, pages, and contents	addon@nezzai.com
💻 Technical Support	Login issues. Website problems, platform bugs, API errors, and integrations. Mobile compatibility. Performance issues. Troubleshooting.	technical@nezzai.com
💳 Billing & Subscription Support	Payments. Invoices. Renewals. Subscriptions. Upgrades. Licenses. Refunds. Pricing inquiries.	billing@nezzai.com
📈 Sales & Enterprise Solutions	Enterprise plans. Product demonstrations. Quotation. Corporate pricing. AI consultation. Business proposals.	enterprise.sales@nezzai.com
🤝 Partnership & Affiliate Programme	Affiliate programs. Agency partnerships. Reseller inquiries. Technology partnerships. Strategic alliances.	affiliate@nezzai.com
🔒 Security, Privacy & Compliance	Security reports. Privacy requests. GDPR. Account security. Abuse reports. Compliance inquiries.	security@nezzai.com
💡 Feature Requests & Product Feedback	New feature suggestions. Product improvements. Enhancement ideas, beta program inquiries. Customer feedback.	suggestions@nezzai.com

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📋 Before Contacting Support

Please include the following information in your email to help us resolve your inquiry faster.

✅ Information to Include
👤 Full Name
📧 Registered Account Email Address
🏢 Company Name (if applicable)
📦 Subscription Plan
📝 Detailed Description of the Issue
📷 Screenshots or Error Messages
💻 Browser and Operating System
🧾 Order, Invoice, or Transaction Reference (if applicable)

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⏱️ Estimated Response Times

Department	Response Time
🤖 AI Solutions	Within 24 Business Hours
💻 Technical Support	Within 24–48 Business Hours
💳 Billing & Subscription	Within 24 Business Hours
📈 Sales & Enterprise	Within 1 Business Day
🤝 Partnerships & Affiliates	Within 2 Business Days
⚙️ Add-on & Custom Development	1–3 Business Days
🔒 Security & Privacy	🚨 Priority Response
💡 Feature & Suggestion Requests	Within 2 Business Days

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